Challenge

The digital presence of this popular life insurance provider was held back by significant technical issues that limited organic search performance. A heavy reliance on JavaScript redirects slowed search engine crawling and delayed the indexing of key insurance products. In addition, a large number of 404 error pages disrupted the user journey and signalled poor site health to search engines. Combined with weak on-page optimisation, these issues prevented the brand from capturing high-intent search traffic. Identifying how Primal uncovered and prioritised these crawlability challenges was essential to improving overall search visibility.

Confidence for today and tomorrow

Approach

Our approach focused on building a clear technical roadmap to restore site health and improve search performance. We prioritised moving from client-side redirects to server-side solutions to ensure faster crawling and proper link equity transfer. Alongside this, we carried out a detailed audit of the internal linking structure to fix broken pathways and recover lost authority. We also developed a targeted on-page optimisation plan, mapping high-value keywords to refreshed landing pages. This phase highlighted how Primal simplifies complex site architecture, balancing strict insurance compliance requirements with the technical expectations of search engines and the needs of users.

Results

We began with a comprehensive technical clean-up, replacing JavaScript redirects with permanent 301 redirects to improve crawl efficiency. Custom error pages and strategic redirects were introduced to reduce the impact of 404 errors and maintain a smooth user journey. On-page elements were refined through improved metadata and stronger semantic content to increase relevance. By aligning these technical improvements with clearer content delivery, we enhanced crawl budget efficiency and strengthened site authority. The outcome demonstrates how Primal turns technical SEO into measurable performance gains, delivering a robust digital platform that meets both corporate governance standards and modern search engine ranking requirements.

39x

Organic CNV Increase

6x

Search Visibility Increase

4.4x

Organic Traffic Increase

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