Challenge

PAÑPURI, a leading Thai luxury wellness brand, planned to launch new products during the festive season. But they faced a challenge: holiday shopping is often driven by discounts, while PAÑPURI’s brand is built on exclusivity and rarely offers promotions. This mismatch made it harder to connect with shoppers looking for seasonal deals. As a result, holiday sales saw little change compared to regular months. How Primal helped identify this gap in customer expectations and reposition the brand message for the season became a crucial turning point.

From the sensorial jasmine to the spiritual purity of rice, we were born with an innate respect for the power of nature and its healing traditions.

Approach

How Primal tailored the strategy was by introducing a full-funnel digital marketing plan focused on both raising awareness and driving sales. To build visibility, they used a mix of Google Masthead, Video Reach Campaigns (VRC), and Video Lineup ads. To convert interest into sales, they ran targeted Search Ads and Performance Max (PMax) campaigns. This well-rounded approach ensured PAÑPURI’s presence was felt throughout the customer journey – from discovery to purchase.

Results

How Primal executed the campaign involved using AI-powered tools to optimise performance in real time. By combining Google Search Ads with Performance Max, bids, targeting, and creative elements were dynamically adjusted based on live data and user interactions. Regular testing and refinements using historical data helped fine-tune the campaigns further. With this smart and efficient strategy, PAÑPURI achieved stronger holiday sales, improved return on investment, and reached more new customers at just the right time.

2.4x

Ad Spend Increase

29%

ROAS Increase

73%

Sales Increase

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